Classes and class cards
All class cards and gift certificates have an expiration date please check before purchase.
All class, class card, and gift certificate purchases are final. We cannot offer refunds, transfers or exchanges.
We cannot offer refunds for unused classes.
Auto Renewal: The monthly membership due, will automatically be charged to your credit card every 30 days, from original membership signup.
Vacation / Injury / Suspension: We require 7 days notice to your billing date on all suspensions. You must be a member for at least 3 months. Suspensions are for a minimum of 1 month to a maximum of 3 cumulative months in 1 year. A doctor’s or alternative health professional’s note is required for all injury suspension. How to notify us of a suspension:
Come in to the studio and fill out a suspension request form, Or e-mail
Cancellation: We require 7 days notice to your billing date for all cancellations. You must have fulfilled your commitment before you can cancel without penalty.
Under no circumstances are date extensions granted. Memberships may not be used by, or transferred to, another person. You may cancel in the following ways:
Come in to the studio and fill out a cancellation request form, Or e-mail
Unused Time: There is no refund for unused time on memberships, and there are no extensions. Once you sign up it is your responsibility to use the membership to your satisfaction, or else cancel it. Those who are uncertain about their ability to commit should consider buying a class card.
Members will automatically be charged $15 for any returned payment item due to closed accounts, insufficient funds, etc.